Creative. Technology. Impact.

How CSI Group Gained Real-Time Product Control Across 10 Brands

Managing ten brands through one website shouldn't slow product operations. We designed a custom product management platform that enabled instant updates, self-service catalog management, and operational scale.

Industry

Retail Operations

Services

Strategy • UX • Product Engineering

Platform

Custom Build

The Overview

The Complexity Behind Simplicity

From the outside, everything looked seamless. Behind the scenes, ten brands operated with different products, pricing structures, business rules, and workflows. The CSI group needed a centralized product management portal to simplify operations and give teams direct control over catalog updates.

Website

Brands

Thousands

of Product Rules

The Challenge

One Website.
Ten Different Ways of Working.

Daily sync delays

Changes appeared only after the next day's sync.

Product complexity

Variants, kits, bundles, pricing rules, and more to manage.

Disconnected Systems

Product information was managed in DEAR (Cin7 Core), but website updates were delayed.

Developer dependency

Routine updates required development support.

Operational bottlenecks

Too many manual steps. Too many delays.

Inventory lag

Out of stock items still appeared as available.

Our Solution

A Custom Product Management Portal Built for Scale, Control & Speed

We built a powerful portal that puts product teams in control, across all ten brands.

Real-Time Publishing

Instant updates across the website. Product changes go live exactly when you need them to.

Self-Service Catalog

Teams manage products, pricing, categories & content on their own without relying on developers.

Unified Workflow

One consistent workflow across all brands with brand-specific rules.

Configuration Engine

Supports variants, bundles, pricing logic, and advanced setups.

Lifecycle Management

Control product status, visibility, clearance & fulfillment rules centrally.

Operational Alerts

Automatic notifications keep teams informed about changes.

Powerful Features. Built for real operations.

Real-time Updates

Variants & Bundles

Dynamic Pricing

Smart Search Tags

PDF Assets & Templates

Clearance Controls

Audit History

The Impact

Measurable results. Real impact.

Faster Updates

Real-time publishing replaced slow sync cycles.

Fewer Dev Requests

Teams manage catalogs independently.

Efficiency Gain

Same-day response to market changes.

Need better control over product operations?

If your business manages multiple brands, complex catalogs, or relies heavily on development teams for routine updates, we can help build systems that move at the speed of your business.